Rimini Street benefits
Comprehensive Coverage
Engineer-led Expertise
Guaranteed Service
End-to-end solution overview
Comprehensive outsourcing solution for enterprise applications, databases, and technology software, all at a competitive, predictable cost, and delivered by one trusted partner.
Unique offering
No other service provider combines this depth and experience of expert product support with managed services orchestrated by patented and patent-pending technology to drive speed and excellence across services, engineers, teams, and geographies.
Comprehensive coverage
Get support for customizations, interoperability, and security across software versions for at least 15 more years from your contract date.
AI-empowered service insight
Experience unparalleled human-first expertise empowered by proprietary, purpose-built AI service insight and automation for faster issue resolution and reduced escalations.
Roadmapping assistance
Get strategic planning and professional services to ensure a Smart Path forward that leverages your bottom-line savings, providing freedom and agility to pursue a Business-Driven Roadmap rather than a software vendor-dictated one.
End-to-end solutions
Featured Clients
Having support from Rimini ONE has greatly reduced the need for our team to provide after-hours support and enabled them to spend more time on strategic projects that add greater value for our customers. The partnership is definitely paying off dividends.”
– Stefan Vargheese Engineering Manager
With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”
– Hubert Tsang CIO
Within the first month of deploying Rimini Protect™ for SAP, we found several vulnerabilities which were quickly corrected. We never would have discovered all of these issues by just applying security patches.”
– Jeff Miller Director, Business Relationship Management
Additional Resources
Street Wise
Where wisdom from decades of experience coupled with a passion for business and technology provide true IT thought leadership
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