Software support to improve ROI for your database — and your applications, too

Improve your database ROI without expensive or disruptive upgrades. Rimini Support™ for IBM Db2 database delivers engineering expertise and industry-leading response SLAs with a 50% savings on your annual IBM Db2 maintenance fees. Rimini Support can help you fund innovation with support savings and reduce your total cost of ownership.

Our global, 24/7/365 software support is led by ultra-responsive Primary Support Engineers who average 20+ years of experience. We include configuration support tailored to your specific deployment; performance support for maximum throughput; and advisory services for security, interoperability, and upgrade issues.

We can support Db2 on its own, or along with your other enterprise databases and applications to deliver all the benefits of integrated support from one trusted partner.

We go beyond the traditional break/fix support and provide:
  • advanced support for both commercial and open-source databases, on-premises or in the cloud
  • flexible support for any number of servers, from one to thousands
  • scalable support for any data storage requirements, from small to up to 700TB
  • performance support
  • configuration support
800+

full-time staff engineers across 21 countries

Less than
2 minutes

average response time for P1 and P2 issues

Over $8B

in estimated total client savings since 2005

4.9/5.0

overall average client satisfaction rating

Managed services to help simplify operations and optimize your database environments

With Rimini Manage™ for Databases, we manage your databases so your IT team can work on high-impact projects. Our expert engineers understand IBM Db2’s interactions with enterprise applications and other technologies, so we can deliver higher ROI and an exceptional, responsive database management experience.

From mature IBM Db2 database instances to open-source, our database managed services can help you simplify operations, avoid costly upgrades, fill IT skills gaps, solve interoperability issues, and optimize your database environments.

Rimini Manage™ services include:
  • database administration
  • database security
  • database infrastructure support
  • database architecture
  • database performance tuning
  • problem diagnosis and troubleshooting
  • incident management
  • disaster recovery assistance

Benefits of partnering with Rimini Street

Reduce Db2 Total Cost of Ownership

Reduce Db2 Total Cost of Ownership

Avoid unwanted upgrades and save big on support
Get Broad IT Expertise

Get Broad IT Expertise

We provide performance support, configuration, and security advisory services
Attract and Engage IT Talent

Attract and Engage IT Talent

Staff your high-impact projects; we’ll manage your databases
Consider Integrated Support

Consider Integrated Support

Add enterprise applications to your Rimini Support

IBM Db2 components we support

Rimini Support for IBM Db2 includes these components:

Db2 Tools for Linux, UNIX, Windows
Db2 Connect

Featured Clients

Featured Clients
Featured Clients

Having support from Rimini ONE has greatly reduced the need for our team to provide after-hours support and enabled them to spend more time on strategic projects that add greater value for our customers. The partnership is definitely paying off dividends.”

– Stefan Vargheese Engineering Manager
Featured Clients
Pacific Textiles Logo

With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”

– Hubert Tsang CIO
Featured Clients
Featured Clients

Within the first month of deploying Rimini Protect™ for SAP, we found several vulnerabilities which were quickly corrected. We never would have discovered all of these issues by just applying security patches.”

– Jeff Miller Director, Business Relationship Management

Let's Start a Conversation

How can Rimini Support for IBM Db2 database help you meet your goals?

All fields marked * are required.