Rimini Street benefits
Innovative Program Options
Skilled Engineers
Operational Efficiency
End-to-End Approach
Managed IT services overview
We provide a flexible managed service model for applications and databases that leverages proactive support and maintenance through expert resources, industry-leading response time SLAs, and a well-established escalation and communication path.
Continuous optimization
Evolve your systems with agile delivery of modernization and innovation projects by experts that know your business and systems. Our team can also perform your system improvements, customizations, and configurations.
Flexible model
Experience a managed services model that can grow and adapt with your changing business needs. You’ll have the ability to scale resources up or down over time and allocate resource time for system enhancements or professional services needs interchangeably.
Supplemental expertise
Access hard-to-find expertise for new or legacy technologies to expand your team’s capabilities. Our global network of engineers provides deep application and database experience for faster resolutions and reduced delays.
Rimini Manage™
Managed services for application and database software delivered by highly skilled engineers, featuring an innovative, flexible model with industry leading SLAs that can resolve skill shortages and provide smoother system operations at predictable, fixed, and optimized cost.
Databases we manage
Commercial Databases |
Open-Source Databases |
|---|---|
• Oracle Database |
• PostgreSQL |
• IBM Db2 |
• MySQL |
• Microsoft SQL Server |
• MongoDB |
• SAP HANA |
• MariaDB |
• SAP Advantage Server |
|
• SAP MaxDB |
|
• SAP SQL Anywhere |
Featured Clients
“Having support from Rimini ONE has greatly reduced the need for our team to provide after-hours support and enabled them to spend more time on strategic projects that add greater value for our customers. The partnership is definitely paying off dividends.”
“With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”
“Within the first month of deploying Rimini Protect™ for SAP, we found several vulnerabilities which were quickly corrected. We never would have discovered all of these issues by just applying security patches.”
Related Resources
Street Wise
Where wisdom from decades of experience coupled with a passion for business and technology provide true IT thought leadership
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How can our managed services model help you improve your operational efficiency?